Carolina Chrysler M.I.L.E.S. (Military Installment Loan and Education Services) Program
Most junior enlisted service members have just gotten started in life. Many have zero credit history, a fixed & limited income, and worldwide mobility. These factors may make traditional banks and credit unions unwilling to provide you with a car loan.
MILES was created to provide active duty military personnel an opportunity to purchase a quality vehicle from a respected dealer at a fair price, with financing through a national bank. Although this may not be an issue for many people, it is a serious problem for the newly enlisted. With limited credit and few financing options, service members are purchasing poor quality vehicles and paying $1,000's over retail (fair market value). Through the MILES Program, service members are offered numerous protections, including vehicle pricing restrictions, higher quality standards for new and used vehicles, a network of trusted certified dealers, and financing through US Bank.
In obtaining transportation, junior enlisted military personnel face a myriad of obstacles. Because they are so young, these service men and women possess virtually no credit history, a limited income and are constantly traveling the world. This combination limits their ability to obtain financing from many local banks or credit unions.
In many cases, the newest members of our nation's defense are therefore preyed upon by dealers who charge exorbitant interest rates and jacked up prices for vehicles of questionable quality. These factors result in high monthly payments. In addition, unexpected costs for breakdowns may result in financial difficulty for the buyer. The ultimate costs include ruined credit, Quality of Life concerns, and a deteriorating morale - all while they are bravely defending our country.
Dealers' Financial Services, LLC created MILES, a unique and innovative program to address these serious problems. An experienced team of experts, representing the military, as well as the banking, finance, and automotive industries, developed MILES as a practical solution for the specific transportation and financial needs of the junior enlisted.
Three pillars are key to the MILES Program:
1) The Vehicle Purchase Training,
2) The National Certified Dealer Network, and
3) The Vehicle Loan Program.
The MILES Program then provides the service member with a National Certified Dealer Network (NCDN), 90% of which are franchised dealers. MILES Certified Dealers are required to meet numerous MILES standards in the pricing and conditioning of vehicles sold through the Program. To ensure compliance, each transaction is audited by the MILES Home Office.
The Vehicle Loan Program allows the service members to establish positive credit through US Bank and the loan payment is based on their personal budget. Through MILES, there are no hidden finance costs.
MILES is a win-win-win for our service members, the military, and the dealer. With the MILES Assistance Center (MAC), service members work with a financial counselor who assists them with the vehicle purchasing process. These counselors also assist with personal budgeting. Our employees work with the dealerships to ensure compliance to program guidelines. Many of our employees are former military personnel who work personally with the command, dealerships and service members to end the abuse of these young men and women.
The mission of the MILES Program is to provide a complete program which aids our service members in purchasing a quality vehicle from a respected dealer while establishing their credit through a national bank. We are proud to offer the services of the MILES Program to the Active Duty members of the U.S. Military.